Terms of Service
Last updated: 20 August 2026
1. Who we are
Track.app (the “Service”) is operated by StarApps BV, with registered office at Dok-Noord 4D 101, 9000 Gent, Belgium, company number 0758.840.403 (“we”, “us”). You can reach us at administration@starapps.com.
2. Acceptance
By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of an organisation, you confirm you are authorised to bind that organisation.
3. The Service
Track.app is a private administration tool that lets you record entities, investments, valuations, cash flows, liabilities and related documents. It is a record-keeping and reporting tool only. It is not investment, tax, accounting or legal advice, and it is not a regulated financial service. Figures, valuations, currency conversions and AI-generated suggestions are indicative and must be verified by you before you rely on them.
4. Accounts and access
You are responsible for keeping your credentials confidential and for all activity in your workspace, including the people you invite and the permissions you grant them. Notify us promptly of any unauthorised access.
5. Your content
You retain all rights to the data, documents and emails you submit. You grant us a limited licence to host, process and display that content solely to provide the Service to you. You confirm you are entitled to submit that content, including any personal data of third parties.
6. Acceptable use
You may not use the Service unlawfully, attempt to breach its security, disrupt its operation, reverse engineer it, resell access, or upload malicious code or content you have no right to share.
7. Third-party services
The Service relies on third-party providers for hosting, email delivery, mapping, company data and AI processing. Their availability and results are outside our control.
8. Fees
Where a paid plan applies, fees, billing period and taxes are those communicated to you when you subscribe. Unless stated otherwise, fees are non-refundable for the period already started.
9. Availability and warranties
The Service is provided “as is” and “as available”. To the extent permitted by law we exclude all implied warranties, including fitness for a particular purpose and uninterrupted or error-free operation.
10. Liability
To the maximum extent permitted by Belgian law, we are not liable for indirect or consequential loss, loss of profit, or loss arising from investment decisions taken on the basis of information in the Service. Our aggregate liability is limited to the fees you paid in the twelve months preceding the event giving rise to the claim. Nothing limits liability for fraud, wilful misconduct or death or personal injury.
11. Termination
You may stop using the Service and delete your workspace at any time. We may suspend or terminate access for a material breach of these Terms. On termination you may export your data before deletion, as described in our Privacy Policy.
12. Changes
We may update these Terms. Material changes will be communicated by email or in the app before they take effect.
13. Governing law
These Terms are governed by Belgian law. The courts of Ghent, Belgium have exclusive jurisdiction, without prejudice to mandatory consumer protection rules.